Customer Service

North America: 1-888-447-1119
Other: 1-303-389-4018
Global Customer Care Numbers


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New Collaboration Site

From here, customers can access documentation, and start, join or manage a conference.

Audio Web

Level 3 Ready-Access 

Level 3 Ready-Access® is our easy, instant on-demand conferencing service - no reservations required.

Level 3 Connect Solutions 

Regardless of the environment you're in, or the device you're on, accessing Level 3SM Connect Solutions is pretty easy!

Level 3 Event Call 

Event Call is a full-featured service that puts your conference into a virtual auditorium.

Customer Care 

Have questions? We have solutions. Let us help.

Level 3 Web Meeting 

Level 3's full-featured web conferencing service that is integrated with Ready-Access and Event Call audio conferencing.

Cisco WebEx delivered by Level 3 

The Cisco WebEx® full-featured web conferencing service that is integrated with Level 3's Ready-Access audio conferencing.

Microsoft Office Live Meeting from Level 3 

Please note as of June 30, 2011, Microsoft is discontinuing the sale of Microsoft® Office Live Meeting and therefore Level 3 will no longer accept new or renewed Microsoft® Office Live Meeting orders. If you are a current Microsoft® Office Live Meeting customer, you can continue to use and add subscriptions to your service until your current term expires. Please contact your account team if you have any questions.

Video Webcasting

Level 3 Video Services 

Make reservations online and access user guides for Level 3SM Videoconferencing.

Blue Jeans Delivered by Level 3

Blue Jeans delivered by Level 3SM offers a cost-effective, scalable collaboration solution. Learn how you can make video meetings as easy, interoperable and affordable as audio conferences.

Level 3 Webcasting Services 

Level 3 partners with ON24 to provide live video streaming that engages your audience with high-quality video and audio presentations complete with surveys, polls, and Q&A.