Contact Us

Global Customer Care Numbers

  • United States
  • National: 888.447.1119
  • Local: 303.389.4018
  • United Kingdom
  • National: 0800-528-0800
  • Local: +44.207.855.0288
  • Spain
  • National: 900.951-512
  • Local: 093.545.2849

GLOBAL CUSTOMER CARE NUMBERS

Email Level 3: conferencingcenter@level3.com

Filter:

A-F | G-M | N-T | U-Z
Country Toll Free Toll Toll Free Restrictions
Argentina 0800.666.0297 011.5984.3237 A minimum is charged for calls from hotels.
Australia 1800.000.571

Some public phone take coin or card/credit card. Coin phones may require coins if privately operated (blue phones only).
Amount required: Australian 0,40 cents.
Blue phones: owner sets tariff.

Austria 0800.293.379 1.2530.22131

Coin phones require one Euro, but are returned.

Bahamas 1800.389.0348
Bahrain 973.1619.8017
Belgium 0800.11683 2.894.8384
Brazil 0800.891.6671 011.4-949.7387

Might not be available from some payphones.

Bulgaria 2.491.7829
Chile 22.599.4572
China North 10.800.714.0538

Landline and payphones only. Northern region includes provinces of Shandong, Henan, Liaoning, Heilongjiang, Jilin, Hebei, and Shanxi. The major cities are Beijing and Tianjin.

China North & South 400.810.8302
China South 10.800.140.0538

Landline and payphones only. Southern region includes provinces of Jiangshu, Zhejiang, Fujian,Guangdong, Guangxi, Guizhou, Hunan, Hubei, Anhui, Sichuan, Tibat, Xinjiang, Chongquing, Fengkai, Funing, Nanping, Suzhou and Shanghai. The major cities of Southern region are Shanghai, Guangzhou, Shenzhen and Hangzhou.

Colombia 01800.919.8258 No mobile access. Customers can dial from any phone with access to the National Automatic Network, including any residential, commercial or payphones.
Costa Rica 0800.015.0532

No mobile access.

Croatia 0800.222.802
Cyprus 800.96144 22.007.843

A charge may be applicable for calls from hotels, but this is not controlled by authority. Public payphones do not require coin or card.

Czech Republic 800.142791 2.3414.7042

Coin or card are not required for payphone. Public coin and card phone to be recognized by a Cesky Telecom logo.

Denmark 8088.6179 3.2727.7880
Dominican Republic 1888.751.4607 829.956.9719

A charge is applicable for calls from hotels:
U.S. $5 - $10 per call. No access from Tricom network

Ecuador 1.800.01.01.84 001.303.309.9994

Pacifictel landline access only, no mobile.

El Salvador 800.6202 2.113.1738
Estonia 622.5350
Finland 0800.112.305 09.4245.0004
France 0800.916.540 170.950.556
France 0800.912.408
Germany 0800.182.5610 069.255.114.496
Greece 0800.16122038605 211.198.0635

OTE Globe landlines only, no mobile.

Guatemala 1800.624.0057
Hong Kong 800.968.882 3050.8637
Hungary 0680.015162 1.577.9980

A minimum of 20 HUF is required to make a call from a payphone and will be returned. Card will also be returned not debited.

Iceland 800.8063
India 000800.1006031

Some operators may charge one local call from the local provider. Not available from payphone. Access available from the following networks:  Loop Mobile ( formerly BPL ), BSNL - fixed (all regions but Bhopal), Vodafone (formerly Hutch), IDEA/SPICE (all regions but Punjab Spice), MTS India/Shyam (fixed), MTNL - fixed & mobile, Reliance (all regions but Ahmedabad, Bhopal, Bhuneswer, Jaipur, Lucknow, Meerut), TTML & TTSL (fixed & postpaid), Tata DoCoMo, HFCL Infotel/Ping Mobile, S-Tel Mobile, Uninor, Videocon Mobile(formerly Datacom). 

Access not available from the following networks :BSNL - mobile,  TTSL (Prepaid), Etisalat DB Telecom.
Indonesia 008800.105484
Indonesia 001803.0161961
Ireland 1800.514.027 1.526.9741 Accessible from Eircom, O2 and ITG payphones without charges. Accessible through Vodafone,O2 Digiphone, Meteor & H3G mobile networks.
Israel 1800.514.027 3.721.9357

No access from Paltel mobile network.

Italy 800.784.639 0230.410.483 Beside Telecom Italia, not all other domestic carriers give access to Toll Free numbers . Mobile accessible from following mobile networks: Tim, Vodafone, Wind. Telecom Italia public payphones only.
Jamaica 1800.298.6623
Japan 0120.400.307 03.6743.6430
Japan 005.3116.0266 See details.
Latvia 8000.834 6601.3031
Lithuania 5.205.5187
Luxembourg 800.23955 2.786.0089

No mobile access. Available from payphones.

Macau 0800.339
Malaysia 1800.803.644 037.724.8180

A charge may be applicable for calls from hotels.

Malta 2778.1136
Mexico 001800.514.8258 55.4738.0364

Telmex fixed and payphone lines. Only Telcel mobile.

Monaco 800.93337
Netherlands 0800.022.2031 020.794.6786

No mobile access.

New Zealand 0800.446.810 4909.4582
New Zealand 0800.446.209
Norway 800.14197 2396.0034
Pakistan 42.3810.8724
Panama 00800.226.9832 836.6192 Cable and wireless Panama landlines only.
Peru 0800.53002 01.705.7529
Philippines 1800.1110.0668 Only accessible from PLDT-landline phones.
Poland 00800.111.4554 22.295.3693
Portugal 800.819.401
Romania 215.291.373
Russia 810.800.2237.1012 495.775.9273 Only accessible from the following cities/areas: Astrakhan, Barnaul, Birobidjan, Blagoveshchensk, Bryansk, Cheboksary, Chelyabinsk, Cherepovets, Chita, Ekaterinburg, Gorno-Altaysk, Irkutsk, Kaluga, Kazan, Kemerovo, Khanty-Mansijsk, Kostroma, Kurgan, Makhachkala (Dagestan), Maykop, Moscow (Rostelecom), Murmansk, Nalchik, Nizhni Novgorod, Novgorod, Novosibirsk, Omsk, Orenburg, Penza, Perm, Petrozavodsk, Pskov, Rostov on Don, Salekhard, Samara, Saransk, St.Petersburg, Stavropol, Syktyvkar, Tomsk, Tver, Ufa (Bashkorkostan Republic), Ulan-Ude, Ulyanovsk, Vladicavkaz, Vladivostok and Primorskiy Area, Volgograd, Vologda, Voronezh, Yakutsk, Yoshkar-Ola, Yuzhno-Sakhalinsk. Only from Rostelecom, Aerocom, Gaztelecom, Global One, RusTelNet, Incom, TCM, Astelit and ASVT networks. access provided only from Rostelecom, Aerocom, Gaztelecom, Global One, RusTelNet, Incom, TCM, Astelit and ASVT networks.
Saint Kitts / Nevis 1800.203.8605 No mobile access.
Singapore 800.101.1387
Slovakia 0800.004266 02.3278.6664
Slovenia 1.888.8176
South Africa 0800.990.925 21.831.1958
South Korea 0030.814.0379 02.3479.8468
Spain 900.951-512 093.545.2849
Sweden 0200.285.580 08.5050.7858 No mobile access.
Switzerland 0800.564.169 043.508.0188
Taiwan 00801.126.564 02.2650.7458 Accessible from all mobile carriers except KG Telecom.
Thailand 001800.156.203.8605 No access from payphones.
United Arab Emirates 8000.3570.2968
United Kingdom 0800-528-0800 +44.207.855.0288
United States 888.447.1119 303.389.4018
Uruguay 00040.190116 Mobile access available from Ancel and Movistar.
Venezuela 0800.100.3090 No mobile access.
Vietnam 8.7305.4232